Terms and Conditions

Effective Date: 2024/12/09

Welcome to Laural Clothing. These Terms and Conditions outline the rules and conditions for using our website and purchasing products from us. By accessing or using this website, you agree to comply with the terms stated below.

1. General Information

2. Use of Website

By using this website, you agree:

  • To provide accurate and complete information when placing an order.
  • Not to use the website for any unlawful or fraudulent purpose.
  • Not to interfere with the security, operation, or functionality of the website.
  • Not to copy, misuse, or reproduce website content without permission.

Users under the age of 18 should use this website with the consent or involvement of a parent or guardian.

3. Products and Services

  • All products displayed on our website are subject to availability.
  • We make reasonable efforts to provide accurate product descriptions, measurements, images, and colours.
  • Actual product colours may vary slightly due to lighting, photography, fabric batches, or different device displays.
  • Product availability may change without prior notice.
  • We reserve the right to discontinue or limit the quantity of any product.

4. Pricing

  • Product prices are displayed on the website and may be changed without prior notice.
  • Promotions, discounts, and special offers may be changed or ended at any time.
  • In the event of an obvious pricing or technical error, Laural Clothing reserves the right to correct the error or cancel the affected order.

5. Orders and Payments

  • Customers must provide accurate contact, delivery, and order information.
  • Payments can be made using the payment methods available on our website.
  • Prepaid orders may only be confirmed after successful payment.
  • Where Cash on Delivery is available, payment must be made according to the delivery terms provided at checkout.
  • Placing an order does not always guarantee acceptance or product availability.
  • We reserve the right to cancel or refuse an order due to stock issues, incorrect information, payment problems, suspected fraudulent activity, or technical errors.
  • If a prepaid order cannot be fulfilled, the applicable payment will be refunded.

6. Shipping and Delivery

  • Delivery charges and estimated delivery times may vary depending on the delivery location.
  • Customers are responsible for providing a correct delivery address and a reachable contact number.
  • Delivery times are estimates and may be affected by courier delays, public holidays, weather conditions, incorrect customer information, or other circumstances outside our reasonable control.
  • We will make reasonable efforts to assist with delivery-related issues involving our courier partners.

7. Exchanges, Returns and Refunds

Exchanges, returns, and refunds are subject to the applicable policies stated on our website.

Items submitted for an exchange or return must meet the required conditions, including:

  • Being unused and unworn
  • Having original tags attached
  • Being returned in acceptable original condition
  • Meeting the applicable exchange or return period

Certain items may not be eligible for exchange, return, or refund where stated on the product page or in our policies.

Customers are advised to review the relevant exchange, return, and refund information before completing a purchase.

8. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

Orders that have already been processed, packed, dispatched, or handed over to the courier may not be eligible for cancellation.

Laural Clothing reserves the right to restrict orders in cases of repeated cancellations, refused Cash on Delivery parcels, or suspected misuse of our ordering system.

9. Privacy Policy

Your personal information will be collected and handled in accordance with our Privacy Policy.

By using our website, you acknowledge that certain personal information may be required to process orders, payments, deliveries, customer support requests, and other services.

10. Intellectual Property

All content on this website, including:

  • The Laural Clothing name and logo
  • Product photographs and images
  • Graphics and website designs
  • Written content
  • Product descriptions
  • Other original website materials

is owned by or used with permission by Laural Clothing.

Content may not be copied, reproduced, redistributed, modified, published, or commercially used without prior written permission from Laural Clothing.

11. Third-Party Services

Our website may use third-party services for payments, deliveries, technology, analytics, or other business functions.

Laural Clothing is not responsible for the independent terms, privacy practices, availability, or actions of third-party service providers.

12. Limitation of Liability

To the extent permitted by applicable law, Laural Clothing will not be responsible for indirect or consequential losses resulting from the use of our website, services, or products.

We are not responsible for delays or issues caused by circumstances outside our reasonable control.

Nothing in these Terms and Conditions is intended to limit any rights that cannot legally be excluded under applicable law.

13. Website Errors and Availability

We aim to keep the information on our website accurate and up to date. However, occasional errors, technical problems, incorrect prices, or outdated information may occur.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.

14. Governing Law

These Terms and Conditions are governed by the applicable laws of Sri Lanka.

15. Changes to Terms

We reserve the right to update these Terms and Conditions from time to time.

Any changes will be published on this page.

16. Contact Us

For further assistance, please contact:

Laural Clothing
Website: www.lauralclothing.com
Email: info@lauralclothing.com
Phone: +94 76 11 28 979
Location: Colombo, Sri Lanka